Privacy Policy

1. Data Controller

The controller responsible for data processing on this website is:

BHH Living
[Full company name – to be added]
[Street and house number – to be added]
[Postal code and city – to be added]

Email: info@bhh-living.de
Phone: [to be added]

2. Collection and Storage of Personal Data

We collect personal data when you voluntarily provide it to us, for example via our contact form or when making a booking inquiry for our apartments in Düsseldorf or Ahaus.

3. Contact Form

When you use our contact form, the data you enter (name, email, phone, message, selected location, etc.) will be processed and stored for the purpose of handling your inquiry. The legal basis for this is Art. 6(1)(b) GDPR (contract initiation) or Art. 6(1)(f) GDPR (legitimate interest in responding to inquiries).

4. Booking via External Platform

Bookings for our apartments are processed through our booking partner (Hostaway). The data protection provisions of the respective provider apply to data processing during the booking process. If you have questions about data processing in connection with your booking, please contact us directly.

5. Hosting

This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the hoster's servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

6. Cookies

This website uses cookies. Some of these cookies are technically necessary, while others help us improve this website and your experience. You can adjust your cookie settings at any time.

7. Your Rights

Under the GDPR, you have the following rights:

• Right to access your stored data (Art. 15 GDPR)
• Right to rectification of inaccurate data (Art. 16 GDPR)
• Right to erasure of your data (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object to processing (Art. 21 GDPR)

If you have any questions, please contact info@bhh-living.de.

8. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.